Customer Service

A Message To Our Customers...

In the shops across our city, online and on the telephone, our customers have the right to expect — to demand — respect, courtesy, fairness and honesty from our company's employees.

At Eagle Transmission, the only acceptable customer experience is one in which you are successfully taken care of and the problem you were having before has been fixed. We strive to minimize customer inconvenience however possible.

Our 5-point Customer Commitment outlines the ways in which we strive to keep our customers feeling relaxed, respected and rewarded both during and after completion of our business. In each interaction with our valued customers, our sincere promise is to:

1.) Offer the Most Honest Price for the Job

2.) Notify Customers of Any Delay or Problems with Their Vehicle

3.) Provide Courtesy Service To & From Our Shop or Help Find the Means to Obtain a Vehicle for the Time that Their Vehicle is Being Serviced at Eagle Transmission.

4.) Meet Each Customers Needs Efficiently & As Quick As Possible

5.) To Always Get the Job Done Right! Eagle Transmission... The Ones to Trust.